TERMS &CONDITIONS

The products and services listed in our website, Palkova, Chennai, India is related to Indian supplements - snacks and desserts. The products we display in our website are sourced from authentic manufacturers and dealers in the country.

Price and payment

The products listed in our website are quoted along with price. Though the prices usually remain the same, but in the case of high demand, the prices might slightly vary from that of the usual price.

Also in some situations there can be a possibility that some of the products on our website may be incorrectly priced. In such cases, you need not worry, we will make sure to update the correct price of the product at the time you make the payment for the product selected by you.

In addition to the cost price of the product, you will also be charged a delivery fee at the time you pay the product. But if this price is not received by us, we might withhold the products at the time of delivery.

Payment for the products must be made by either through Netbanking, credit card/debit card or any other method mentioned on the site.

Risk

The risk of the products will not be borne by us from the time of dispatch. Ownership of the products will be transferred to you only after you make the full payment (including delivery charges) of the products placed with us.

Delivery

Our delivery managers will make sure to deliver your products to the address indicated in the order.

We will undertake necessary measures to deliver products on or before the date for delivery notified by us. However, Palkova.in does not guarantee delivery by the relevant date to its customers. Unless in unavoidable circumstances we make sure to dispatch all the products within 3 days of the receipt of payment.

Defective Products

We will refund the full amount - including the cost of returning the products to you, for the defected products returned by you. Also if you agree, we will also acknowledge to provide you a replacement product for the defective one.

Refunds and Cancellation

If you wish to cancel any order placed with us, we will acknowledge it unless the shipping is initiated. In other words, your cancellation request will be accepted by Palkova.in only before the shipping of your products is initiated by our third party.

We will guarantee 100 percent refund of your product amount, if the order was cancelled before shipment was made. In such case, the refund will be initiated at our end within a day of accepting your cancellation request. We will refund the amount to you using the same method originally used by you to pay for your purchase with us.

Images of Products:

The pictures of our products displayed on the site are only for illustrative purposes, so the actual products might slightly be different from such pictures.

Warranties

We warrant to you that any item you buy with Palkova.in will be of agreeable quality. You are at least 18 years old and also other informations provided at your end is accurate and that you will accept the delivery of the items purchased by you.